Privacy Policy
Last updated: September 20, 2025
SecureNorth Training Center
Aleksanterinkatu 15, 00170 Helsinki, Finland
+358 40 7923 8146
At SecureNorth, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and Finnish data protection laws.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website immediately.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you interact with our website or services. This includes data you submit through contact forms, course enrollment, or communication with our team.
- Name and contact details including email address and phone number
- Professional information such as current role and technical background
- Course preferences and training interests
- Payment information for course enrollment
- Any other information you choose to provide in messages or inquiries
Automatically Collected Information
When you visit our website, certain information is automatically collected through cookies and similar tracking technologies. This helps us understand how visitors use our site and improve the user experience.
- Device information including browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on pages, and navigation patterns
- IP address and approximate geographic location
- Referral sources and search terms used to find our website
- Cookie data and similar tracking information as described in our Cookie Policy
Information from Third Parties
We may receive information about you from third-party services we use for analytics, advertising, and payment processing. This includes data from Google Analytics about website usage and information from payment processors necessary to complete transactions.
How We Use Your Information
We process your personal data for specific purposes based on legitimate legal grounds. The primary uses of your information include:
Service Delivery
Processing course enrollments, delivering training materials, communicating about programs, and providing customer support related to our services.
Communications
Responding to your inquiries, sending course updates, sharing relevant educational content, and notifying you about changes to our services or policies.
Analytics
Analyzing website usage patterns, understanding user behavior, measuring campaign effectiveness, and improving our content and user experience.
Security
Protecting against fraud, unauthorized access, and security threats. Ensuring the integrity and safety of our systems and services.
Legal Compliance
Meeting legal obligations, responding to legal requests, enforcing our terms, and protecting our rights and the rights of others.
Marketing
Sending promotional materials about courses and services you may find relevant, with your consent where required by law.
Legal Basis for Processing
Under GDPR, we process your personal data based on one or more of the following legal grounds: consent that you have provided for specific purposes, contract performance when processing is necessary to fulfill our obligations to you, legitimate interests pursued by us or third parties that are not overridden by your rights, and legal obligations that require us to process your data. We ensure that our processing activities are fair, transparent, and respect your rights as a data subject.
Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:
Service Providers
We work with third-party companies that provide services such as payment processing, email delivery, hosting, analytics, and customer support. These providers are bound by confidentiality agreements and can only use your data to perform services on our behalf.
Legal Requirements
We may disclose your information if required by law, court order, legal process, or governmental request. This includes sharing data when necessary to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The retention period depends on the type of data and the purpose for which it was collected:
- Contact form inquiries are retained for up to 3 years from the date of submission
- Course enrollment data is maintained for the duration of training and 7 years thereafter for legal compliance
- Analytics data is typically aggregated and anonymized after 26 months
- Payment records are kept for 10 years as required by Finnish accounting regulations
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly and honor your preferences in compliance with applicable law.
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within one month of your request.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it to ensure accuracy.
Right to Erasure
You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes at any time.
Right to Data Portability
You can request to receive your personal data in a portable format and have it transmitted to another data controller where technically feasible.
Right to Restrict Processing
Under certain circumstances, you have the right to request that we limit the processing of your personal data while resolving disputes or verifying accuracy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.
International Data Transfers
Your personal data is primarily processed within the European Economic Area (EEA). When we transfer data outside the EEA to third-party service providers, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with GDPR requirements.
Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete such information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will update the "Last updated" date at the top of this page and may notify you through other means such as email or website notice. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Visit Our Office
Aleksanterinkatu 15, 00170 Helsinki, Finland