Terms of Service

Last updated: September 18, 2025

SecureNorth Training Center

Aleksanterinkatu 15, 00170 Helsinki, Finland

+358 40 7923 8146

These Terms of Service govern your use of the SecureNorth website and training services. By accessing our website or enrolling in our courses, you agree to be bound by these terms. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services after changes are posted constitutes acceptance of the modified terms.

Service Description

SecureNorth provides professional cyber security training services in Helsinki, Finland. Our offerings include instructor-led courses, training materials, lab environments, and related educational resources focused on information security, network defense, and cyber security analysis.

Training Programs

We offer structured training programs covering various cyber security topics, ranging from foundational concepts to advanced technical skills. Course duration, content, and delivery methods are specified in individual course descriptions.

Educational Materials

Enrolled students receive access to course materials, documentation, and resources necessary for completing their training. These materials are provided for educational purposes and remain the intellectual property of SecureNorth.

Lab Access

Students may be granted access to virtual lab environments for practical exercises. Lab access is subject to acceptable use policies and technical availability.

Acceptable Use Policy

When using our services, you agree to comply with all applicable laws and regulations. The following activities are strictly prohibited:

Prohibited Activities

  • Using our services for any illegal purpose
  • Attempting unauthorized access to systems or networks
  • Distributing malicious software or harmful code
  • Harassing, threatening, or abusing other users

Content Restrictions

  • Sharing course materials without authorization
  • Uploading content that infringes intellectual property
  • Posting discriminatory or offensive material
  • Circumventing security measures or access controls

Account Registration and Access

Account Creation

To access certain services, you may need to create an account. You must provide accurate and complete information during registration and keep your account details up to date.

  • You must be at least 18 years old to create an account
  • One person may only maintain one active account
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must notify us immediately of any unauthorized use of your account

Account Security

You are solely responsible for all activities that occur under your account. Use strong passwords and enable any available security features. SecureNorth is not liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in fraudulent activity, or if we determine that your actions may harm our services, other users, or third parties. Accounts may also be terminated for prolonged inactivity.

You may terminate your account at any time by contacting us. Upon termination, your right to access our services will immediately cease. Any fees paid for services are non-refundable except as required by law.

Service Availability and Modifications

Uptime and Maintenance

While we strive to maintain continuous availability of our services, we do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or unforeseen circumstances may result in temporary service interruptions. We will make reasonable efforts to notify users of planned downtime in advance.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to course content, features, pricing, or availability. We are not liable for any modifications or discontinuation of services.

Geographic Restrictions

Our services are primarily designed for users in Finland and the European Union. We make no representation that our services are appropriate or available for use in other locations. Access from territories where our services are illegal is prohibited.

Course Scheduling

Course dates, times, and instructors are subject to change based on enrollment levels, instructor availability, or other operational factors. We will notify enrolled students of significant schedule changes as soon as possible.

Intellectual Property Rights

Our Content

All content provided through our services, including course materials, documentation, software, graphics, logos, and text, is owned by SecureNorth or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use our content without explicit written permission. Course materials provided to students are for personal educational use only and may not be shared or redistributed.

User Content

If you submit content to our services, such as forum posts, project submissions, or feedback, you grant SecureNorth a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with operating and improving our services. You retain ownership of your content but represent that you have the right to grant this license.

Trademarks

SecureNorth and related logos are trademarks of our organization. You may not use our trademarks without prior written consent. All other trademarks mentioned in our services are the property of their respective owners.

Copyright Infringement

If you believe that content on our services infringes your copyright, please contact us with details of the alleged infringement. We will investigate and take appropriate action in accordance with applicable copyright laws.

Payment Terms

Pricing and Fees

Course fees are stated in Euros and are subject to change. The price displayed at the time of enrollment is the price you will pay, unless otherwise specified. All prices include applicable Finnish VAT where required.

Payment Processing

Payment must be received before access to course materials and services is granted. We accept various payment methods as indicated during checkout. You are responsible for any fees charged by your bank or payment provider.

Refund Policy

Refund eligibility depends on the specific course and circumstances. Generally, refunds may be available if requested within a specified period before course start date. Once a course has commenced, fees are typically non-refundable. Please review individual course policies for specific refund terms.

Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We make no guarantees about:

The accuracy or completeness of course content
Specific learning outcomes or certification results
Employment opportunities after course completion
Uninterrupted or error-free service operation
Security of data transmitted through our systems
Fitness for any particular purpose

You acknowledge that your use of our services is at your own risk. We disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by Finnish law, SecureNorth shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use our services
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or similar harmful code transmitted through our services
  • Any errors or omissions in content or materials

In no event shall our total liability to you exceed the amount you paid to us in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so some limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless SecureNorth, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights. This indemnification obligation will survive termination of these terms.

Governing Law and Dispute Resolution

Applicable Law

These Terms of Service are governed by and construed in accordance with the laws of Finland, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms will be brought exclusively in the courts located in Helsinki, Finland.

Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us to seek an informal resolution. Most disputes can be resolved through good faith negotiation. If informal resolution is unsuccessful, you agree to submit to the jurisdiction of Finnish courts.

General Provisions

Entire Agreement

These Terms of Service constitute the entire agreement between you and SecureNorth regarding use of our services and supersede all prior agreements and understandings.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of SecureNorth.

Assignment

You may not assign or transfer these terms or your account without our prior written consent. We may assign our rights and obligations under these terms without restriction.

Contact Information

If you have questions about these Terms of Service, please contact us:

Address

Aleksanterinkatu 15, 00170 Helsinki, Finland

Phone

+358 40 7923 8146